Privacy Policy
Last updated on 23 Jan 2025
LeadFlow ("LeadFlow," "we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, store, and safeguard your information when you visit our website, contact us, or use our website design, development, hosting, and website management services.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy.
1. Scope
2. Information We Collect
3. How We Collect Information
4. How We Use Your Information
5. Legal Basis for Processing
6. Cookies and Analytics
7. Third-Party Service Providers
8. Payments
9. Client Website Data
10. Marketing Communications
11. Data Retention
12. Data Security
13. International Data Transfers
14. Your Privacy Rights
15. California Privacy Notice
16. Texas Privacy Notice
17. Children's Privacy
18. Do Not Track Signals
19. Third-Party Links
20. Business Transfers
21. Changes to This Privacy Policy
22. Contact Information
1. Scope
This Privacy Policy applies to:
Our website;
Communications with LeadFlow by email, phone, contact forms, or other methods;
Prospective clients;
Current and former clients; and
Visitors interacting with our online services.
This Privacy Policy does not apply to websites owned or operated by our clients. Once a website has been delivered or managed on behalf of a client, that client is responsible for the privacy practices and legal compliance of their own website unless otherwise agreed in writing.
2. Information We Collect
Depending on how you interact with us, we may collect the following information.
Information You Provide
Name
Email address
Phone number
Company or business name
Business address
Website address (URL)
Project requirements
Messages or inquiries
Files, images, logos, branding, or other materials submitted for a project
Information provided during meetings or consultations
You should only provide information that you have the legal right to share.
Information Collected Automatically
When you visit our website, certain information may be collected automatically, including:
IP address
Browser type and version
Operating system
Device information
Pages viewed
Time spent on pages
Referring websites
General usage statistics
Approximate geographic location derived from your IP address
This information helps us improve our website, understand visitor behavior, and maintain website security.
3. How We Collect Information
We collect information through:
Contact forms
Email correspondence
Phone calls
Consultation requests
Client onboarding
Cookies and similar technologies
Analytics tools
Information you voluntarily provide during a project
4. How We Use Your Information
We use information to:
Respond to inquiries
Provide website design and development services
Deliver website hosting and management
Manage projects
Process invoices and payments
Communicate throughout your project
Improve our services
Monitor website performance
Provide customer support
Detect fraud or unauthorized activity
Comply with legal obligations
Enforce our agreements
We do not sell your personal information.
5. Legal Basis for Processing
Where applicable, we process personal information because:
You have requested information or services;
Processing is necessary to perform a contract;
Processing is required to comply with legal obligations; or
We have a legitimate business interest in improving our services, protecting our business, and communicating with prospective and current clients.
6. Cookies and Analytics
Our website may use cookies and similar technologies to:
Maintain website functionality
Remember user preferences
Analyze website traffic
Improve performance
Measure marketing effectiveness
You can control cookies through your browser settings. Disabling cookies may affect certain website features.
7. Third-Party Service Providers
To operate our business, we may use trusted third-party providers for services including:
Website hosting
Payment processing
Customer relationship management (CRM)
Analytics
Scheduling
Email communications
Cloud storage
These providers process information according to their own privacy policies. We encourage you to review those policies where appropriate.
8. Payments
Payments are processed through secure third-party payment processors.
LeadFlow does not store complete payment card information on its own servers.
Payment processors are responsible for securely handling payment information in accordance with their own privacy and security practices.
9. Client Website Data
As part of our services, clients may provide website content, images, branding materials, business information, or other project assets.
Clients retain ownership of the content they provide and are responsible for ensuring they possess all necessary rights, permissions, and licenses for that content.
LeadFlow uses these materials solely to perform the requested services unless otherwise agreed in writing.
10. Marketing Communications
If you contact us or become a client, we may occasionally send communications relating to:
Your project
Service updates
Business announcements
New services
Educational content
You may opt out of non-essential marketing communications at any time. Transactional or project-related communications may still be sent when necessary.
11. Data Retention
We retain information only for as long as reasonably necessary to:
Complete projects
Provide ongoing services
Maintain business records
Resolve disputes
Comply with legal obligations
Enforce agreements
When information is no longer required, we take reasonable steps to securely delete or dispose of it.
12. Data Security
We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.
Despite these efforts, no method of internet transmission or electronic storage is completely secure. Accordingly, we cannot guarantee absolute security.
13. International Data Transfers
Some third-party providers used by LeadFlow may process or store information in jurisdictions outside your state or country of residence.
By using our services, you acknowledge that information may be transferred, processed, and stored in locations where data protection laws may differ from those in your jurisdiction.
14. Your Privacy Rights
Depending on applicable law, you may have the right to:
Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Request information about how your data is processed
Withdraw consent where processing is based on consent, subject to legal or contractual limitations
Privacy requests may be submitted using the contact information provided below.
15. California Privacy Notice
If you are a California resident, you may have additional rights under applicable California privacy laws, including the right to request information about the personal information we collect, request deletion of certain information, and request correction of inaccurate information, subject to applicable exceptions.
LeadFlow does not sell or share personal information for cross-context behavioral advertising as those terms are defined under applicable California law.
16. Texas Privacy Notice
If you are a Texas resident, you may have rights under the Texas Data Privacy and Security Act, including rights to access, correct, delete, or obtain a copy of certain personal information, subject to applicable legal requirements and exemptions.
Requests may be submitted using the contact information below.
17. Children's Privacy
Our services are intended for businesses and individuals who are at least 18 years old.
We do not knowingly collect personal information from children under the age of 13. If we become aware that such information has been collected without appropriate consent, we will take reasonable steps to delete it.
18. Do Not Track Signals
Some web browsers offer a "Do Not Track" setting.
Because there is currently no universally accepted standard for responding to Do Not Track signals, our website does not respond differently based on these settings.
19. Third-Party Links
Our website may contain links to third-party websites or services.
LeadFlow is not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.
20. Business Transfers
If LeadFlow is involved in a merger, acquisition, asset sale, financing, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.
21. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business operations, or legal requirements.
The updated version will become effective when published on this page. Continued use of our website or services after changes are posted constitutes acceptance of the revised Privacy Policy.
22. Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us.
LeadFlow
Email: lead.flow.results@gmail.com
Website: https://leadflowofficial.com